2. Information We Collect

We may collect the following types of personal information, either directly from you or automatically:

      a. Voluntarily provided information

• Name, job title, company name
• Email address, phone number, mailing address
• Payment or billing information (if you purchase services)
• Business information (e.g. website URL, industry)
• Any correspondence, inquiries, messages, or content you submit
  
  b. Automatically collected & technical data

• IP address, browser user agent, device type
• Referring/exit pages, URLs, clickstream data
• Date/time stamps, pages viewed, time spent
• Cookies, tracking technologies, analytic identifiers
• Server logs, error logs
  
  c. Third-party sources
  We may receive information about you from third parties such as analytics providers, advertising networks, or social media platforms (e.g. when you click from social media to our site).
  
  

3. How We Use Your Information

We use personal information for these main purposes:

• To provide, operate, maintain, and improve our services and Site
• To respond to inquiries, send communications, and provide customer support
• To handle billing, invoicing, and payment processing
• To send marketing, promotional, or service-related messages (only with your consent where required)
• To analyze usage, trends, user behavior, and to optimize the user experience
• To detect, prevent, and address fraud, abuse, or security incidents
• To comply with legal, regulatory, or audit obligations

We will limit use and disclosure to what is necessary to fulfill these purposes.

4. Disclosure & Sharing of Information

We will not sell your personal information. We may share personal information in the following contexts:

• Service providers and contractors: we may share information with trusted third parties (e.g. hosting providers, analytics services, payment processors) who assist us in operating the Site or providing services (subject to confidentiality obligations).
  
  
• Legal and regulatory requirements: when required by law, court order, subpoena, or government regulation.
  
  
• Business transfers: in event of a merger, acquisition, reorganization or sale of assets, with appropriate safeguards.
  
  
• Aggregated / anonymized data: we may share anonymized, aggregated data that do not directly identify individuals.

We require that third parties we share data with abide by privacy and confidentiality obligations consistent with this Policy.

5. Cookies & Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to collect technical data, track usage, personalize your experience, and run analytics and ad services.

You can manage or disable cookies via your browser settings (though this may affect functionality). Further details are in our Cookie Policy below.

6. Consent, Opt-Out & User Rights

You have rights over your personal information:

• Access / Correction / Deletion: you can request access to, correction, or deletion of your personal data (subject to legal exceptions).
  
  
• Withdraw consent: if you have given consent for certain uses (e.g. marketing communications), you may withdraw it at any time.
  
  
• Object to processing / portability: in some jurisdictions, you may object to certain profiling or request portability of data.
  
  
• Right to complain: you may contact your local privacy authority if you believe your rights have been violated.
  
  

To exercise these rights or make a request, please contact us at:

Digital Monk Marketing
Email: hello@digitalmonkmarketing.com
Phone: +1 403-826-4561
Address: 8 Varsity Estates Cir NW, Calgary, AB T3A 2Z3, Canada

We will respond within a reasonable timeframe (e.g. 30 days) or notify you if we need more time or can’t comply (with reasons).

7. Data Retention & Storage

We retain your personal information only as long as necessary for the purposes described (or as required by law). We also maintain security practices to protect stored data (encryption, secure servers, access controls, etc.). After the retention period, data will be securely deleted or anonymized.

8. Security

We implement reasonable technical, administrative, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet or method of storage is 100% secure. You use the Site and provide information at your own risk.

9. International Transfers

Because we may operate or process data across borders, your personal information may be transferred to and maintained on servers located outside your jurisdiction. We will use standard contractual safeguards or other lawful transfer mechanisms to protect your rights.

10. Children’s Privacy

Our services and website are not directed to minors (under age 13 or applicable age of majority). We do not knowingly collect personal information from minors. If you believe we collected data from a minor, contact us and we will take steps to remove that data.

11. Changes to the Policy

We may revise this Privacy Policy from time to time (for legal, operational, or regulatory reasons). We will post the updated version on this page with the date of last revision. We encourage you to review it periodically.

Effective Date: 1 January 2025

Last updated: 13 October 2025

12. Contact Information

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:

Digital Monk Marketing
Email: hello@digitalmonkmarketing.com
Phone: +1 403-826-4561
Address: 8 Varsity Estates Cir NW, Calgary, AB T3A 2Z3, Canada